Privacy Policy

1. What kind of personal information does RealShopping collect and how?
   RealShopping collects personal information from members of the public and other people it does business with.
   If you use the Website you may be asked to provide personal information such as your name, address and other contact details.
2. How and why RealShopping collects personal information
   If you use the Website, personal information will be collected directly from you so that we can provide you with the services you have requested. RealShopping’s policy is only to use personal information for the purpose for which it was collected (or related purposes that would be reasonably expected). We won’t use your personal information for any other purpose without your consent.
3. Does RealShopping collect Sensitive Information?
   ‘Sensitive information’ includes personal information relating to a person’s health, race and ethnic origin (among other things). As a general rule, we don’t need to collect ‘sensitive information’. If we do need it for a specific purpose (eg to provide you with a service you have requested), we will seek your consent before we collect it.
4. Will your personal information be given to anyone else?
   RealShopping does not sell personal information. However, as explained below, RealShopping may disclose personal information about you in some circumstances. As the merchandise on the Website is sold on behalf of third party suppliers, where you purchase merchandise online, RealShopping will disclose personal information to the relevant supplier so that they can provide you with the merchandise that you have ordered. RealShopping may also disclose your personal information to third party contractors and service providers who help us operate our business or provide a service to you (for example, our contractors include companies that help us to operate our computer systems, send out our mail/email and clean collected data). Personal information collected by RealShopping may be disclosed to a related company of RealShopping. We may also, with your consent, provide your personal information to organisations who are sponsoring or otherwise involved with or participating in a competition, survey, promotion. In disclosing your personal information to any of the third parties noted above, we require these third parties to agree to comply with our Privacy Policy and with strict conditions governing how personal information is to be handled. Otherwise, RealShopping will only disclose personal information if required or authorised by law.
5. Links to third party websites from www.realshopping.com.au
   Sometimes the Website contains links to third party websites, for your convenience and information. When you access a non-RealShopping website, please understand that RealShopping is not responsible for the privacy practices of that site. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
6. How is your personal information stored?
   RealShopping takes physical, electronic and managerial steps to ensure that the personal information it holds is secure from unauthorised access, destruction, use, modification or disclosure. RealShopping only permits your details to be accessed by authorised personnel, and we educate our staff about their responsibilities under the National Privacy Principles. In striving to ensure that the security, integrity and privacy of personal information submitted to our sites is maintained to the highest level, RealShopping regularly reviews and updates its security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure, and you need to be aware of this when using the Website.
7. Your right of access and correction
   Under the Privacy Act, you have the right to seek access to information which RealShopping holds about you (although there are some exceptions to this). You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. If you wish to exercise your right under the Privacy Act to seek access to the personal information that RealShopping holds about you, or if you believe that personal information about you is not accurate, complete or up to date, you should contact RealShopping, including the details of your request for correction. The contact details can be found at the end of this Privacy Policy. It will assist RealShopping to process your request if you can specify the personal information you are seeking access to (eg by providing details of when you provided personal information to us, and in what context). RealShopping may ask you to pay its reasonable costs of responding to your request. RealShopping’s policy is to consider requests for access or correction within a reasonable time. Please note that generally, the personal information we hold about you will be information that you have provided us (eg through the Website).
8. Online collection of non-personal information
   When you visit the Website, it automatically collects other information (that is not personal information). For example, for each visitor to the Website, our server automatically recognises and stores the visitor’s domain name, but not their email address. The Website also uses cookies. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies, but this may mean you cannot access all the features of the Website. We use cookies for tracking the statistics about the use of the Website. This allows us to improve the layout and functionality of the Website. This tracking is conducted in such a way to ensure the anonymity of visitors. The cookie may identify your computer, but it should not identify you.
9. Online ordering security
   Protecting your personal and order information is a priority at RealShopping. We want you to be able to order from the Website with total confidence. As such we have created a secure transaction environment. We use Secure Sockets Layer (SSL) technology – Our On-line Ordering system is the industry standard for encryption technology – to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to www.realshopping.com.au. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
10. Secure Online Transactions
    If you make a purchase through the Website, we process your credit card details securely over the Internet using an accredited Internet payment security system. With the combination of the SSL encryption described in 9 above and a secure browser at your end, we take all measures to ensure that your credit card and anonymity are protected when you purchase online.
11. Additional privacy information and how to contact RealShopping
    RealShopping may change its Privacy Policy at any time. RealShopping will make available this policy to anyone who requests it. For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au. If you feel that RealShopping is not complying with this Privacy Policy, or if you have other privacy concerns, please contact our Privacy Officer (using the following contact details):